How to Handle the relationship with your Domestic
Helper throughout the COVID-19 period and beyond.
Throughout the period of COVID-19 there are many postings
over social media with conflicting advice on what is permissible, and what
families deem as safe.
My
Nanny wants to go and see her family on her day off
My
Housekeeper wants to see her Husband
My
Maid says all her friends are meeting outside
As per the domestic worker law, domestic workers have
rights, as do the families. At Housekeeping Co we train all our domestic
workers about in their rights, duties and obligations, and ALSO the rights
of the employer.
Breathe!
Remember that throughout the lock down and post lock
down period families are naturally stressed with their own current situation
and uncertainty, with extra pressure by spending unusual amount of time around
their domestic worker, their children and even partners!!
Be Consistent!
The domestic workers law is there to protect both
employment sides and offers a higher level of understanding and protection over any social media opinion.
The law clearly states that domestic workers are
entitled to a day of rest. But that does not mean they are entitled to leave
the family home.
Setting boundaries and being consistent with what is permissible
is affording human rights on the highest level. Families are protectors of
domestic workers and their own environment.
Domestic workers are not entirely knowledgeable on
government rules and regulations therefore families have the added
responsibility to ensure household workers comply and understand the lock down
measures and post-lock down protocols are followed.
Unfortunately, many workers are also influenced by
social media postings and public opinions or pressured by other workers who
think they know best.
Domestic Workers Law
The UAE affords the world greatest rights for domestic
workers with its own unique federal law #10/2017
What happens in the commercial work place is open and
subject to the greatest levels of accountability and visibility, however what
happens in the home is hidden and behind closed doors. Both employment parties
have the greatest rights of protection via the Tadbeer Housekeeping Co visa.,
Conflict Resolution:
Having a non-family member living with you requires support
from a 3rd party neutral who can effectively resolve conflict and
create understanding for both sides when needs demand.
Housekeeping Co understands the view points from both
sides, and have skilled HR professionals who are experienced in dealing with
all nationality domestic workers.
Buyer Beware!
Hiring a domestic worker from a posting on a social
media platform without official oversight exposes the risk and abuse on both
sides.
Frequently families neglect to sponsor the worker in a
timely manner, resulting in the worker having no bank account for salary
transfer or means of medical cover.
Moreover, families who select workers from social media
platforms lack oversight and knowledge of potential risks of being
involved in a form of human trafficking and consequently lack official boundaries
and limits to set inside their homes.
Consequently the worker may learn to manipulate the family if she
understands they have side-stepped an integral legal hiring process.
This results in huge losses to the families particularly at this time as many
workers tend to abscond from families who have not chosen the official route of
hiring.
Tadbeer Housekeeping Co is an official MOHRE approved center that offers knowledge and support to both parties in the hiring and effective settling in period.
We offer full time live in monthly packages from AED2,300 pm with free replacements at any time.
Open from 8am-8pm daily (except Fridays)
You can book a no-obligation consultation with one of
our customer advisors in all aspects of hiring, visa processing/cancellation
and conflict resolution. Call Center 04-706-0100
Or visit us at Tadbeer Service Center EQUITI Metro Station (EXIT
2) on Shekih Zayed Road-with parking in basement at the side of the metro exit.
Location here : https://www.housekeepingco.com/contact-us