Domestic Workers Classification


An industry guideline, offering job description, skill set evaluations, recommended job roles & responsibilities, and guideline salary scale.


Maids

Job Description: Roles & Responsibilities

Junior Level –Advanced Level

A basic “fetch-carry-iron-make-clean-mop-prepare” Must be given regular supervision, and instructions.

Performs better in family situations, where the female head of households is at home giving instructions.

In many cases she will be excellent at ironing, or hard basic cleaning (bathrooms, corridors, bedrooms etc.) but will have limited presentation skills, and doesn’t have a high level of expectation/experience in quality settings/luxury finishes.

Training required for good Housekeeping theory, housekeeping vocabulary and language.

Maids can become excellent in what they do but limited in scope for further advancements and generally cannot manage other staff.

Many families have had long standing, highly loyal maids for many years, and in some cases it is not unusual for maids to retire from the same family, to be kept on in a grace-a-favour accommodation for the rest of their lives.

Maids also make good (3-1) all round ( Maid-Nanny and Cook) where percentage of duties requires to be allocated in the job description/offer of employment letter .

Advanced skilled and experienced maids are usually given complete autonomy, and are highly trusted members of a household, respected and held in high regard by the children of the employer and any other domestic workers in the home.

 

Job Specification:
Basic Education 9-12 years.
Must have been taught in English spoken curriculum.
Must be able to read/write
Generally they do not have references.

( % of job allocation required to exceed no more than 10 working hours)
Maid 50% = 5 hours
Nanny 30% = 3 hours
Cook 20% = 2 hours

 

Salary Band Range:
AED 1,000 – 2,500

Cooks

Job Description: Roles & Responsibilities

Qualified in European or Arabic /Asian Style Cooking

Can write menus, recipes, and procedures for cooking family meals. Can compile Shopping lists and to some degree knows the cost of the basic menu staples.

Knowledgeable of different dietary requirements –family, children’s and elderly

Knowledgeable in Juicing-Salads-Baking

Understands food hygiene, batch cooking, and family cooking, re-heating, freezing and defrosting.

Can bake-roast-poach-BBQ all meats including fish.

Is familiar with all kitchen appliances and equipment. Generally takes care of cleaning kitchen, stores, shopping, food preparation-service and clearing.

 

Job Specification:
Dubai Municipality Food Handlers Certificate.
Food Hygiene Certificate
Culinary Certificates
Min 3 years’ experience.
References from previous employer.

 

Salary Band Range:
AED 2,500 – 3,500

Apprentice
Cook

Job Description: Roles & Responsibilities

A MAID of the kitchen (a beginner)

Somebody with little or no knowledge of cooking or food hygiene however will learn through a cook or the lady of the home.

She will learn as she is working, and will be doing the basic hard work involved in food preparation such as cleaning food, washing fish, vegetables, rinsing rice, stirring, taking food out of the oven, frying, steaming, baking, and will be the assistant to the COOK or the lady of the home.

Usually she will have to clean all equipment, dishes, and cooking utensils, and in general keeping the kitchen in a clean state.

 

Job Specification:
1. Basic Education 9-12 years.
2. Must be able to write and read basic English/Arabic

 

Salary Band Range:
AED 1,000 – 1,500

Case Study

 

A Nepalese domestic worker can earn a minimum $25 per month in her own country working for another Nepalese family. Typically uneducated she is a basic cleaner and will not have been exposed to any western influence in regards to furnishing and fabrics, room layouts, and in particular to the modern appliance we commonly use in western influenced homes. According to our standard classification, she is a very junior maid, with salary banding of AED800-1,000 per month. ( $218-$273 which offers an increase salary of 772% -992%)
HOWEVER The Nepalese government have a minimum salary for FDW’s of AED 1,100 which means we have to raise our candidate pre-selection status with higher education attainment and or experience.

Source country minimum wage for a domestic worker in their native country, yet most have the ability to earn 700%++ increase by going to work abroad.

 

In Source Country working as a domestic worker Min salary Deployed as a FDW Minimum salary
Philippines $50-$105 $400
Nepal $25 $300
India $133 (not law) $300
Zimbabwe $85- $100 $300

 

Therefore it is critical to offer high recruitment selection and placement opportunities to both participating sides.
And as such we follow principles and guidelines as follows:

Qualified Housekeeper

Job Description: Roles & Responsibilities

Good All-rounder. Can organise, plan and execute her own working routine, understand written instruction, follow a basic recipe, and give feedback to the lady of the home.

Good at time management.

High presentation skills. Excellent at Laundry care, and Ironing. Understands the differences of deep cleaning and daily cleaning with time management.

She will know how to change a light bulb, remove voiles for washing, and have good anticipatory skills. She will be able to efficiently valet the inside of a car, packing suitcases, closet organisation etc.

 

Job Specification:

  1. Degree Educated in Hospitality
  2. Proficient in English or Arabic

      OR

  1. Min 3 years’ experience. +  (outside of country of origin)
  2. References from previous employer
  3. Must provide visa stamps in current and old passports for references as evidence of previous employers.

 

Salary Band Range:

AED 1,600 – 3,500

Housekeeper Nanny

Job Description: Roles & Responsibilities

Main duties are Housekeeping in the morning, with usually Childcare in the afternoon until parents come home from work, or until after the evening meal. Can be up to 4 night’s baby-sitting per month.

Can also be assisting mother with preparing food for the children/evening meal, table setting, clearing and preparing school bags/lunch boxes for the following day.

She will be able to understand the product life cycle of most things of importance are in the home/where they have been placed without constant supervision.

She will be competent in giving healthy food options to the children, and will act as sole in charge in absence of the parent.

Effective communicator to both children and parents.

Capable of managing the home, children and pets in absence of the head of households

 

Job Specification:

  1. Degree Educated ( Hospitality/Childcare/Nursing/Midwifery )
  2. Proficient in English or Arabic

      OR

  1. Min 3 years’ experience. + (outside source country)
  2. References from previous employer
  3. Must provide visa stamps in current and old passports for references as evidence of previous employers.

 

Extra:

  • Can Swim/First Aid

 

Characteristics:

  • Highly motivated.  Strong self-initiative
  • Strong Communicator
  • Confident
  • Job Role Split defined into %
  • EG : 50% Housekeeping 50% Nanny

 

Salary Band Range:
AED 1,600 – 3,500

Housekeeper Cook

Job Description: Roles & Responsibilities

Main duties are Housekeeping duties in the morning and afternoons dedicated to shopping , preparing and cook of meals.

Menu Planning, Shopping, Food Preparation, Cooking, Table Setting, Clearing.  Knowledgeable in cooking equipment and appliances

 

Job Specification:

  1. Degree Educated (Hospitality /Housekeeping /Cooking)
  2. Proficient in English or Arabic

      OR

  1. Min 3 years’ experience. + (outside source country)
  2. References from previous employer
  3. Must provide visa stamps in current and old passports for references as evidence of previous employers.

Job Role Split defined into %

EG : 50% Housekeeping 50% Cook

 

Salary Band Range:
AED 1,600 – 3,500

Non-Qualified Nannies and Carers

Job Description: Roles & Responsibilities

Primary role is to support the parents/family in looking after the education, welfare and safety of the children, sick, disabled and the elderly.

No general housekeeping but may involve some cooking/cleaning for the children/elderly.

 

Job Specification:

  1. Undergraduate (College Level) in following categories (General Nursing, Midwifery, Special Caregivers, Maternity Nursing etc.)
  2. Proficient in English/Arabic

      OR

  1. Min 3 years’ experience. + (outside source country)
  2. References from previous employer
  3. Must provide visa stamps in current and old passports for references as evidence of previous employers.

Extra:

  • Handling Twins / Multiples
  • Maternity Nursing
  • Special Needs
  • Caring for Aged

 

Salary Band Range:
AED 1,600 – 3,500

Qualified Nanny

Job Description: Roles & Responsibilities

Knowledgeable in planning children’s activities, meal planning, school runs, interact with the school/follow up on homework’s, afterschool activities, and give accurate feedback and reporting to the parents.

Authoritative and confident support to parents/head of household

 

Job Specification:

  1. Degree Educated ( Childcare Management, Professional Nanny). Must be qualified/registered Midwife/nurse/childcare /nanny
  2. Proficient in English or Arabic.
  3. Working Experience in the UAE/UK/Europe with CRB checks.
  4. Can swim and first aid certificate
  5. Experience in either
    • Twins / Multiples
    • Maternity Nursing
    • New Born
    • Toddlers – Pre School

 

Salary Band Range:

AED 3,500+

Qualified Carers

Job Description: Roles & Responsibilities

Primary role is to support the family in looking after the welfare and safety of sick, disabled, special needs and the elderly (no general housekeeping but may involve some duties for children/elderly):

  •  Healthy Cooking
  • Cleaning
  • Bed Bathing
  • Administering Medicines / Dressings
  • Assisting in Physiotherapy in the Home

 

Job Specification:

  1. Degree Educated ( Childcare Management, Professional Nanny). Must be qualified/registered Midwife/nurse/childcare /nanny
  2. Proficient in English or Arabic

     OR

  1. Working Experience in the UAE/UK/Europe with CRB checks.
  2. Can swim and first aid certificate
  3. Experience in either
    • Night Carer
    • Special Needs
    • Caring for Aged

 

Salary Band Range:
AED 3,500+

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